Pre-launch placeholder: align this policy with InfoEngine capabilities and applicable Australian Consumer Law before selling.
Digital Downloads
Because digital products can be accessed immediately, change-of-mind treatment may differ from physical goods. Nothing in the final policy should exclude rights that cannot legally be excluded.
Faults And Access Problems
Explain how customers can report corrupted files, duplicate purchases, or access problems and the remedies available.
Contact
Add the support email and response timeframe before launch.